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Proactive protection to reduce your customer’s risk

In today’s ever-evolving cyber threat landscape, having robust cybersecurity tools in place that will proactively protect your customers is essential. In the webinar, Building a Resilient Security Stack: the Four Layers of Modern Defense, representatives from HacWare, Nodeware, Vade Secure and Cisco Secure highlight the critical elements of constructing a resilient security stack to safeguard your clients.

What is a Resilient Security Stack?

A resilient security stack consists of the basic building blocks for modern cybersecurity defense. The exact stack will differ from business to business in the vendors or services that comprise it, but it’s essentially made up of multiple layers designed to thwart cyber threats effectively from all angles. It encompasses technology, strategies, policies, and the end user. 

The key to a resilient stack lies in understanding the unique needs of each of your customers and tailoring a security approach to their needs that aligns with their business objectives and industry requirements.

As MSPs, assembling a resilient security stack for your customers is more than just a service, it's a necessary part of protecting their data, users and business. To draw the connection for your customers between necessary security tools and their overall cyber hygiene, start by acknowledging the indispensability of cybersecurity protections in today's threat landscape. By recognizing potential vulnerabilities and providing the tools necessary to mitigate their biggest risks, you’re equipping your customers and their users with the tools and knowledge they need to build their defenses.

Reduce your customer’s risk with these four pillars of a strong cybersecurity framework

1. Layered solutions: A resilient stack must consist of overlapping security solutions, ensuring that if one layer fails, others can compensate. Vade ( offers advanced email security solutions that protect their users from phishing, spear phishing and other email-based threats landing in end users’ inboxes. This layered approach, including a mix of detection, prevention, and response mechanisms can help strengthen your customers’ email security posture as a part of a comprehensive cyber defense strategy. 

2. Empowering users through training: One of the most critical layers in your cybersecurity stack involves human error mitigation. HacWare ( provides ongoing, engaging education to end users that emphasizes the importance of cybersecurity best practices and training that empowers users to recognize and report threats within their inboxes. A continuous training and education practice can build up your customer’s workforce into their first line of defense against cyber threats.

3. Encouraging behavioral changes: Beyond technology solutions, fostering a culture of cybersecurity awareness and implementing behavioral changes for improved security is vital. Cisco’s Duo ( multi-factor authentication (MFA) tools reinforce the importance of secure access and identity verification, which are key in preventing unauthorized access. Tools like these require a behavioral change from users to be effective, but once implemented, can be used to enhance your client’s access security. In addition, tools that promote behavioral change can enhance your customer’s overall cybersecurity culture, and improve general awareness and responsibility for strong security practices and the potential consequences of negligence.

4. Business-Centric Approach: Understanding your client's business and how cybersecurity will factor in is crucial. Nodeware by IGI Cyberlabs ( provides complete and continuous visibility of your clients’ networks, their assets, and the vulnerabilities that put their businesses at risk—all while running silently in the background during normal business hours. This is a proactive approach that enables you to know what devices exist on the network and beyond, while also guiding you on how to reduce or eliminate the found vulnerabilities. In addition, Nodeware’s sister company, IGI Cybersecurity, offers a range of professional cyber services, including penetration testing, cybersecurity consulting, compliance readiness, and other cyber-related services. They tailor cybersecurity solutions to align with your client's specific industry, size, and operational needs and can play a part in ensuring that the security solutions are not just comprehensive, but also relevant.

When laying out your recommendations for your customers based on your resilient cyber stack, share clear, concise explanations for how these specific security measures will benefit your customer’s business and overall cyber hygiene. Tell a story of the impact these tools can have to help put the security features into context and help your customers visualize the journey from vulnerability to security.

Empowering your customers through tools and trust

Your team is responsible for empowering your customers’ users so they’re able to identify and report potential risks, transforming them from the weakest link in security to the strongest asset. As the trusted managed service provider to your customers, you play a critical role in shaping their cybersecurity posture. By adopting a proactive, layered, and customized approach, you can significantly enhance your customers’ overall resilience against cyber threats. Remember, effective cybersecurity is not just about deploying tools; it's about creating a culture of security, awareness, and continuous adaptation to emerging threats.

To watch the webinar on demand, find it here.

Written by:

Brita Nelson, HacWare

Frank Raimondi, Nodeware by IGI Cyberlabs.


Learn more about HacWare: MSP partners can decrease the likelihood their end users will click on a phishing email by 60%. Let us help you empower your client's end users with automated, AI-driven phishing simulations and under three-minute micro-trainings to build them into your client's first line of defense against cyber attacks.

Learn more about our partner program and how we can support your MSP's growth!

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