What's every IT professional biggest fear? Telling the customer bad news that could lead to potential retaliation. We understand that you are busy with business continuity tasks like data backups, user account administration, security monitory, and responding to customer tickets. As cyberattacks, become more prevalent it is important to proactively communicate about threats.
As this article is being written, there have been multiple supply chain breaches from various products from FireEye and SolarWinds Orion. This article provides 3 email templates that show you how to communicate alerts and cybersecurity incidents with your customers.
We want to help you retain customers by building trust through open communication. Communication is a form of security awareness. HacWare is providing the resources to help you combat the next generation of cybersecurity attacks.
HacWare measures risky cybersecurity behaviors and automates security education to help MSPs combat phishing attacks.
Learn more about HacWare at hacware.com. If you are a Managed Security Service provider (MSSP), we would love to automate your security education services, click here to learn more about our partner program.