To avoid the detection of phishing simulation emails in Avanan, please add an Anti-Phishing Allow-List rule based on HacWare's Sender IP address.
Please follow the steps below:
Navigate to Configuration > Anti-Phishing Allow-List
Under Filters,
Server IP: 149.72.222.44
Click Search.
After refining the email criteria, click Create Allow-List Rule to create an allow-list rule.
If required, enter the description for the rule under Comment and click Ok.
Once the Allow-List is created. Please create a mail flow rule in the Microsoft 365 Exchange admin center for all of your tenant accounts.
Conclusion
With these tips, you will ensure your users will be able to receive all their HacWare training emails. If you need further assistance, please reach out to our support team at support@hacware.com.