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Whitelisting in Proofpoint Essentials

Navigate to Security Settings > Email > Sender Lists.

  1. Both lists are available on this page. On the top is the Blocked Sender List, and the bottom is the Safe Sender List.

  2. Safe Senders: Messages from addresses or domains that you include on the Safe Sender list WILL NOT be quarantined.

  3. Add our Domains to the list *, *, * (Only Org Admins can add domains using wildcards)

  4. Add our IP Address to the list:, (Use a line, comma or semi-colon to separate entries)

  5. Click Save.

Whitelisting in Proofpoint Enterprise: Navigate to your Proofpoint Enterprise Admin console.

1. Click Email Protection.

2. Under the Spam Detection drop-down, select Organizational Safe List.

3. Click Add.

4. In the Proofpoint - Global Safe List window, enter the following information:

  • Filter Type: From the drop-down menu, select Sender Hostname.

  • Operator: From the drop-down menu, select Equals.

  • Value: In the field, enter the IP addresses:,

5. Click Save Changes.

To avoid potential issues with Proofpoint’s Targeted Attack Protection, follow the steps below:

1. Navigate to your Proofpoint Essentials Admin console.

2. Click Email Protection.

3. Under the Targeted Attack Protection drop-down, select URL Defense.

4. Click URL Rewrite Policies.

5. Under the Exceptions section, enter the IP addresses:,

6. Click Save Changes.


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